Customer Service

Contact Us

The Table At Latonas
26 E. Ridgewood Avenue Ridgewood, NJ 07450
Monday: 11am to 6pm Tuesday: 11am to 6pm Wednesday: 11am to 6pm Thursday: 11am to 6pm Friday: 11am to 6pm Saturday: 11am to 6pm Sunday: CLOSED

Ordering

To place an order just make your selection, fill your shopping cart and check out. Or call us at 1-201-612-6600 during our normal business hours. Our skilled representatives will be happy to assist you.

Order Confirmation
After placing your order you will be sent an order confirmation via e-mail.

Payment

Sales Tax
There is a 6.25% sales tax on orders shipped to New Jersey addresses. Tax is charged on shipping charges when the item is shipped to a New Jersey address. All other states are tax exempt.

Forms of Payment
Visa, Mastercard, Discover and American Express

Privacy

When checking out, the information we ask you, such as your name, address, billing address, credit card information, and email, is required to complete the order.

Please click here to learn more about our privacy policy and terms.

If you have any questions or concerns about our privacy policy, please message us.

Shipping & Delivery

Shipping fee is 25% of the order total (excluding tax) plus $8.00. This excludes furniture, rugs, etc.

We ship purchases via UPS. Please allow 6 - 8 business days from the date of confirmation of receipt of your order for delivery of in-stock items. In case the item is out of stock or if there is any other cause of delay we will notify you by e-mail, providing you with an estimated delivery time.

In order to avoid confusion, please note the following:

  • We DO NOT ship on Saturday, Sunday, Monday and orders placed after 3:00 pm on Friday will not be processed and shipped until the following Tuesday.
  • Hawaii, Alaska & International Shipments: We are pleased to ship internationally and the shipping charges are determined on an individual basis. Since shipping costs vary based on location, we request that before placing the order, call 1-201-612-6600 to receive an estimate shipping cost to confirm you do indeed want to proceed with the order. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the shipping and an e-mail will be sent informing you this along with the actual cost of shipping.
  • Any customs or duty charges are the responsibility of purchaser and/or recipient.

Express Shipping
If you need express shipping, please call 1-201-612-6600 to request a rush order. At this time, we will give you an estimated price for One Day Express and Two Day Express and ask if you would still like to proceed. The orders must also be placed before 1pm (EST) for next day shipping. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the express shipping and an e-mail will be sent informing you of this transaction along with the actual cost of shipping.

Delivery Surcharges ($)
Because furniture, rugs and other large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, these large items have a delivery surcharge; we will e-mail you informing you of this extra charge.

Special Services

Personal Shopping
Personal Shoppers are pleased to assist you in making the best choices for your own home and gifts for others.

Gift & Bridal Registry
At The Table At Latonas, we pride ourselves on providing registrants with a unique experience and special individual attention. Please call for a consultation with our Registry Consultant. You are also invited to create your registry online here

Gift Cards & Certificates
Gift certificates may be purchased in any denomination and are in many cases the best gift you can give to the friend who has everything. Purchase a gift card here

Merchandise Pricing & Availability

We hope you will understand that with all the efforts we make to have our items correctly priced and have their stock quantity up-to-date, occasionally this information may be incorrect.

If the stock quantity is mismarked and we do not have the item in-stock, we will notify you of this. At this point, you can choose to keep or cancel the order. If you choose to keep the order please be aware that it usually takes anywhere from 4-6 weeks to receive.

If a product's price is higher than our website's stated price (aka our website has the wrong price for an item), we will cancel your order and notify you of this cancellation. You are more than welcome to purchase the item again at the correct price.

As shown on the site, an out-of-stock item can be ordered and is estimated to take 4-6 weeks to receive. Please note that there are a handful of brands that we do not keep in-stock due to the large amount of inventory. These brands will take extra time to ship out and the stock shown for these brands does not reflect our in-store stock but rather their availability.

We reserve the right to cancel any order we receive at our discretion. The full amount charged will be credited back to your account.

Returns & Exchanges

We hope you will love your selection. If for any reason you wish to send it back, we accept returns of unused items within 30 days of receipt of the package. The merchandise amount of your original purchase will be a store credit to you, excluding any shipping charges. Import merchandise, special-order merchandise, sale, and personalized items are not returnable - so take special care when giving instructions for special orders and personalization.

A gift can be returned for exchange only.

All sales final on special orders.

Return the product to 26 E. Ridgewood Avenue, Ridgewood, NJ 07450 (please keep your receipt should you need to track your package). Remember to insure it for full value. The customer remains responsible for both outgoing and incoming shipping charges. Shipping and handling charges are non-refundable. Shipping and handling charges will be applied to all exchange orders.

Your store credit will be recorded at our brick-and-mortar location and can be used through an email or phone conversation.

For other information on returns, please call 1-201-612-6600.

Damaged Goods Policy

We trust your package has arrived safely. Please check all items for possible shipping damage. If any damage has been found, contact us via email at GandJ@thetableatlatonas.com or phone at 201-612-6600

We will make every mishap right. We will replace any damaged items that come through shipping.

 

About The Table At Latonas

Artisan tabletop created by master artisans from Europe. The finest handmade items cover our shop. We are the No. 1 Vietri retailer in all of New Jersey. Here you will also find gorgeous collections from Arte Italica, Juliska, Annie Glass,  Juliet Knight just to name a few. Owners Joe Latona Gregg Rodeheffer has a passion for the finer things in life a cultured sense of style and creativity. They research the latest trends, colors, and designs for the home and tabletop. Joe and Gregg shop all the markets in New York and Atlanta to bring only the best to you.